Privacy Policy

Effective Date: December 3, 2025
Last Updated: June 15, 2026

Introduction

VizzEx (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vizzex.ai and purchase a license to our Client VizzEx apps (such as WordPress, HubSpot, or HTML, as well as any additional clients we may add).

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

Purchase our plugins: Name, email address, billing information
Create an account: Name, email address, chosen username and password
Submit plugin ideas: Name, email address, and details about your plugin suggestion
Contact us for support: Name, email address, and any information you include in your message
Subscribe to updates: Email address and optional name

Automatically Collected Information

When you visit our website, we may automatically collect:

Technical information: IP address, browser type, operating system, referring website
Usage data: Pages visited, time spent on site, clicks and navigation patterns
Cookies and similar technologies: Small files stored on your device to enhance your experience

VizzEx Analysis Server — Client Application Data Processing

When you connect any VizzEx client application to our cloud-based VizzEx Analysis Server, it transmits content and configuration data to perform analysis and generate structured data outputs. This section describes what data is transmitted, how it is used, and how long it is retained.

VizzEx client applications currently include, but are not limited to, the VizzEx WordPress plugin and the VizzEx HubSpot integration. All clients are subject to the same data handling practices described in this section.

VizzEx License Tiers

VizzEx is offered under two license tiers. The features available to your client application — and the data processed on your behalf — depend on your active license.

VizzEx Basic License The Basic license activates the following analysis features:

Analysis frequency — One analysis permitted per month
Blog post analysis — Analysis of up to your 50 most recent blog posts
Internal link recommendations — Up to 10 link recommendations per analysis
Semantic link text generation — AI-generated anchor text suggestions for recommended links
Post structural analysis — Structural and heading recommendations for individual posts
Primary category recommendations — Recommendations for posts assigned to more than one category
Business context configuration — Ability to set your organization’s industry, business model, and context information

VizzEx Pro License The Pro license includes all Basic features plus:

Analysis frequency — Unlimited analyses
Full site analysis — Analysis of your complete blog post library, beyond the 50-post Basic limit
Internal link recommendations — Up to 75 link recommendations per analysis
Topical cluster analysis — Content Island analysis across all posts and categories
Category optimization recommendations — Recommendations for category structure improvements
Cross-category connectivity analysis — Recommendations for content relationships across categories
Schema.org structured data generation — Generation of JSON-LD markup for blog posts and site pages
Historical analysis tracking — Retention and comparison of results across multiple analysis runs

What Data Is Transmitted

When you initiate an analysis from within any VizzEx client to analyze your blog posts, the following data is transmitted to the VizzEx Analysis Server:

Content Data

Blog post and page titles
Blog post body content (HTML)
Post canonical URLs and slugs
Post category assignments and category names
Post publication dates and author display names

Site Configuration Data

Your website domain and a unique installation identifier (instance key)
Your VizzEx license key (used for authentication and feature access)
Business context you configure within the client, including industry classification and organization name
Page mapping configuration (Pro only)
Schema entity settings, including organization details, author profiles, and service or product descriptions you have entered within the client application (Pro only)

Your AI API Key (Optional — User-Supplied) If you choose to supply your own Anthropic Claude API key within your client application settings, that key is transmitted and stored in encrypted form. It is used solely to make AI calls on your behalf and is never used for any other purpose.

No personally identifiable information about your website’s visitors or readers is ever transmitted to the VizzEx Analysis Server. The server processes only the editorial content and configuration of your connected site or platform.

How This Data Is Used

Data transmitted to the VizzEx Analysis Server is used exclusively to provide the features of your VizzEx client application. Specific uses include:

Feature	License	Data Used
Post structural analysis	Basic + Pro	Post HTML content — used to generate structural and heading recommendations
Primary category recommendations	Basic + Pro	Post category assignments — used to generate primary category recommendations
Semantic link text generation	Basic + Pro	Content of source and target post — used to generate anchor text suggestions
Internal link recommendations	Basic (up to 10, one analysis/month) / Pro (up to 75)	Post content and URLs — used to generate internal link recommendations
Business context processing	Basic + Pro	Industry and organization details you provide — used to improve recommendation relevance
Topical cluster analysis	Pro only	Post titles, content, and category data — used to generate Content Island recommendations
Category optimization	Pro only	Post and category data — used to generate category structure recommendations
Cross-category analysis	Pro only	Post and category data — used to generate cross-category recommendations
Schema.org structured data generation	Pro only	Post content, titles, URLs, author names, and entity settings — used to generate JSON-LD structured data output

We do not use your content data to train AI models, for advertising purposes, or for any purpose other than delivering analysis results back to your client application.

Data Retention

Data stored on the VizzEx Analysis Server is retained as follows:

Data Type	License	Retention Period
Analysis session records	Basic + Pro	Retained for the lifetime of your license. Prior records are replaced when a new analysis is run for the same site.
Post analysis results	Basic + Pro	Retained until a new analysis is run or you request deletion.
Link recommendations	Basic + Pro	Retained until superseded by a subsequent analysis or marked as implemented or dismissed in your client application.
Business context configuration	Basic + Pro	Retained for the duration of your active license.
Schema.org output	Pro only	Retained until you regenerate schema or delete your account.
Historical analysis records	Pro only	Retained across multiple analysis runs for the duration of your active license.
Site configuration and entity settings	Pro only	Retained for the duration of your active license.
Encrypted AI API key	Basic + Pro	Retained for the duration of your active license and deleted upon account deletion or key removal in your client application settings.
Processing logs	Basic + Pro	Operational logs containing domain and session identifiers are retained for up to 30 days for debugging and support purposes, then automatically deleted.

Data Deletion

You may request deletion of all data associated with your site from the VizzEx Analysis Server at any time by contacting us at [email protected]. Deletion requests are processed within 30 days and are irreversible — all stored analysis results, schema output, and configuration data will be permanently removed. If you have an active license, you would need to run a full baseline analysis to regenerate results.

Disconnecting or uninstalling your VizzEx client application stops all future data transmission but does not automatically delete data already stored on the Analysis Server. Please contact us to request deletion if desired.

Legal Basis for Processing (EEA / UK Users)

If you are located in the European Economic Area or the United Kingdom, the legal basis for processing the data described in this section is contract performance — this data processing is necessary to deliver the analysis features you have contracted to use as a VizzEx licensee. You may withdraw consent at any time by discontinuing use of the client application and requesting data deletion as described above.

How We Use Your Information

We use your personal information for the following purposes:

Primary Uses

Order processing: To complete your plugin purchases and deliver license keys
Account management: To create and maintain your customer account
Customer support: To respond to your questions and provide technical assistance
Plugin updates: To notify you about updates to plugins you’ve purchased

Communication Purposes

Product announcements: To inform you about new plugins and features we release
Plugin idea discussions: To communicate with you about plugin ideas you submit
Company updates: To send occasional updates about VizzEx and our services

Legal and Business Purposes

Legal compliance: To comply with applicable laws and regulations
Fraud prevention: To detect and prevent fraudulent transactions
Business operations: To improve our website, plugins, and services

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

Payment processing (e.g., Stripe, PayPal, EPS)
Email delivery services (e.g. Genoo)
Website hosting and maintenance
Customer support systems

These providers are bound by contractual obligations to keep your information secure and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission
Secure servers and databases
Regular security assessments
Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Communication Preferences

Unsubscribe: You can opt out of promotional emails by clicking the unsubscribe link in any email – that will not opt you out of customer-related emails and notices.
Account settings: You can update your communication preferences in your account dashboard

Data Access and Control

You have the right to:

Access: Request a copy of the account and billing information we hold about you as a VizzEx licensee
Correction: Request correction of inaccurate or incomplete account information
Deletion: Request deletion of your account information (subject to legal and business requirements)

These rights apply to the personal account information you provided when purchasing your VizzEx license — such as your name, email address, and billing details.

For requests related to content data processed by the VizzEx Analysis Server on your behalf (post analysis results, link recommendations, schema output, and similar), please refer to the Data Deletion section under “VizzEx Analysis Server — Client Application Data Processing” above.

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to:

Provide our services and support
Comply with legal obligations
Resolve disputes
Enforce our agreements

Generally, we retain:

Account information: Until you close your account
Purchase records: For tax and legal compliance purposes (typically 7 years)
Marketing communications: Until you unsubscribe
Plugin idea submissions: Until resolved or you request deletion

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login status
Analyze website traffic and usage patterns
Improve our website functionality
Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located and our business operates.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notification to registered users
Including a notice in our plugin updates

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Website: vizzex.ai
Mail: c/o VizzEx, LLC 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801

This Privacy Policy is designed to be transparent about our data practices. If you have any questions or need clarification on any section, please don’t hesitate to reach out.